Clientary allows you to collect payments through SEPA from clients in countries within the Single Euro Payments Area. SEPA integration requires that your Clientary account is connected to Stripe (under Account > Payment Integrations) and furthermore requires that you opt-in to allow SEPA payments.
You can learn more about the requirements for SEPA access via Stripe.
SEPA Payments can only be collected for invoices in the EUR currency, so clients will only be given an option to pay via SEPA under the following conditions:
- You have Stripe connected to Clientary
- You have SEPA Integration Enabled under Payment Integration Settings
- The Invoice or Recurring Schedule is in EUR currency.
SEPA Payments require the creation of a Payment Profile in Clientary for the Client that wishes to pay with SEPA. This will generate a Mandate (with a permanent Mandate URL) that identifies the agreed Mandate during the creation of the Payment Profile.
Because SEPA payments can be cost effective (depending on your businesses country of origin) you may also elect to waive Transaction Fees for SEPA if you have Transaction Fees turned on in Clientary.
Note on Usage and Transactions
Clientary will mark an invoice as Paid as soon as the transaction goes through. However, it can take up to 14 business days to confirm the success or failure of a payment. Clientary does not automatically retract payments if a payment fails after the initial transaction. It's up to you to properly reconcile and account for any payment failures after-the-fact. We recommend withholding shipping physical products or access to digital goods until the transaction has been confirmed.